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Customers are advised that the BVI Electricity Corporation should have access to their meters at all times. Meters that are not accessible due to the premises being locked, hindered by debris or the presence of Dogs, would result in customers’ accounts not being billed monthly. If an account cannot be billed continuously due to any of the aforementioned reasons, customers are liable to be disconnected until the issue is resolved.
Please be advised The BVI Electricity Corporation is currently reviewing customers’ deposits. Customers who occupy rental premises are advised that a minimum deposit of $200.00 or an amount equivalent of two (2) months bills is required. If your account is not in line with our policy, your account will be adjusted accordingly to reflect the deposit amount required. Outstanding deposits must be paid within 30 days after being posted to the account.
CARILEC: Customer Behaviour, Knowledge, and Awareness for Energy Efficiency in Caribbean Households. Take the survey! Also, apply for CAREEP Self Energy Audit and Lightbulb Exchange Programme for a chance to receive FREE LED lightbulbs!
Please note that there will be a short outage from the area of Radio Doctor to Kingston to facilitate an HV installation. The planned time is from 1:30 pm to 2:00 pm. The Corporation regrets any inconvenience caused.