Customer Service Assistance

Welcome to our Customer Service Center. To better enhance your experience, we have implemented an Electronic Customer Service Center to submit your requests and be informed each step of the way. This initiative is part of the COVID 19 Business Continuity Support project sponsored by RESEMBID. You can learn more about the project at https://bvielectricity.com/bcs/

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PUBLIC NOTICE- ONLINE PAYMENT PORTAL

PUBLIC NOTICE

 

The B.V.I. Electricity Corporation is aware that some customers are unable to access our Online Payment Portal. We are working diligently to resolve this issue.

If the initial payment attempt fails, please try again from another electronic/mobile device.

Should the issue persist, persons are then encouraged to utilize our in-person payment option here at our main building in Long Bush, Tortola, until this issue is rectified.

We sincerely apologize for any inconvenience caused, and thank you for your patience and understanding during this time.