The British Virgin Islands Electricity Corporation will be performing required system maintenance. In preparation for this maintenance all collection office locations will stop accepting payments at 2:30PM AST. We expect the online payment portal to be offline throughout this scheduled maintenance window. Access to BVIEC website, that is, bvielectricity.com will still be available.
What is happening: System Maintenance
When this is happening: Wednesday, April 14th, 2021 from 4:00PM to 8:00PM AST.
Expected Downtime: This maintenance is expected to take up to 4 hours to complete. To minimize the impact on our customers, every effort will be made to ensure that access to eCARe is re-established as quickly as possible.
The following services will not be available during this downtime:
- eCARe Online Payment Platform
- Office Collections
The Corporation apologises for any inconvenience caused.